Our goal is 100% customer satisfaction. If for any reason you are not satisfied with the items purchased you can return your purchase within 30 days for a full refund. Shipping costs will not be refunded. This applies to the original shipping cost for your order as well as the return-shipping cost. In the case of an exchange, we will cover the cost of shipping the new item to you. All items must be returned unused. All original packaging will be returned with the product, without having been tampered with.
Please provide your package with the following address:
Atelier Belge BVBA – Warehouse
Please provide the return ticket with a return reason:
A) Wrong size
B) Wrong color
C) Wrong item delivered
D) Item is damaged
We aim to return your payment or item(s) within 14 days after receiving the package in our warehouse.